All Systems Operational

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This page displays details on the current status of Retail Express and its related services, including any currently known issues, symptoms and resolution details. Please continue to refresh this page for up-to-date information.

If you are experiencing connection issues using POS we recommend using the Offline POS "Trade Offline" feature.

Uptime over the past 90 days. View historical uptime.
POS Operational
Back Office Operational
API & Integrations Operational
Accounting Operational
Contact Centre Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 3, 2026

No incidents reported today.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026
Retail Express Back Office access issues
Resolved - This incident has been resolved.
Feb 19, 12:29 AEST
Update - We are continuing to monitor for any further issues.
Feb 19, 10:26 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 19, 09:53 AEST
Identified - The issue has been identified and a fix is being implemented.
Feb 19, 09:22 AEST
Investigating - We are investigating reports of intermittent errors and access issues affecting Retail Express Back Office. Some users may see server errors or experience trouble logging in. Our team is working to restore stable access as quickly as possible.
If you are impacted, please try logging in again after a few minutes. We will provide further updates shortly.
Feb 19, 09:02 AEST
Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

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