All Systems Operational

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This page displays details on the current status of Retail Express and its related services, including any currently known issues, symptoms and resolution details. Please continue to refresh this page for up-to-date information.

If you are experiencing connection issues using POS we recommend using the Offline POS "Trade Offline" feature.

Uptime over the past 90 days. View historical uptime.
POS Operational
Back Office Operational
API & Integrations Operational
Accounting Operational
Contact Centre Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 9, 2026

No incidents reported today.

Apr 8, 2026
Retail Express POS Loading and Access Issues
Resolved - This incident has been resolved.
Apr 8, 12:00 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 8, 09:27 AEST
Identified - We are aware of an issue affecting some Retail Express merchants, where POS is loading slowly or not loading as expected. In some cases, offline POS access may also be impacted. A mitigation has been applied and we are currently monitoring the results.
Apr 8, 09:21 AEST
Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

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